Claims and Objections
The Customs Department of Sint Maarten aims to manage the import, export, and transit of goods in a professional, transparent, and customer-focused manner for both businesses and private individuals.
If you disagree with a Customs decision — including duties assessed, seizure of goods, or penalties imposed — you have the legal right to file a claim or objection.
You may submit an objection if:
- You believe duties or taxes were calculated incorrectly
- Your goods were seized and you wish to request release
- You disagree with a Customs enforcement action
- You received a fine or administrative decision from Customs
All objections must be submitted in writing and include:
- Your full name and contact information
- A clear description of your objection
- Supporting documents (invoice, airway bill, receipt, declaration, etc.)
- The date of the Customs decision
Customs will review your request and respond in accordance with applicable laws and regulations.
Contact Customs Department Sint Maarten if you:
- Have questions about import duties, taxes, or clearance procedures
- Need information about shipments held by Customs
- Want to submit a claim or objection
- Require general Customs information
- Need assistance with import or export documentation
Customs Headquarters handles the operational and administrative Customs matters.
Contact the Cabinet of the Minister of Justice Sint Maarten if you:
- Want to file a formal complaint regarding Customs administration
- Wish to appeal a policy decision
- Have concerns regarding government procedures or regulations
The Cabinet of Justice provides administrative oversight of Customs.
Contact the Prosecutor’s Office Sint Maarten if your case involves:
- Criminal investigations
- Seized illegal goods
- Criminal charges or prosecution
- Violations of Customs laws involving prohibited items
The Prosecutor’s Office handles criminal enforcement matters.
Leave a Message for More Information
If you require assistance, you may contact Customs by phone, email, or in person. A Customs officer will assist you with your inquiry as soon as possible.
